Member Tracking

Your members aren't just a number. Each one has a story: when they joined,...

How It Works

1. Every member auto-gets a profile the moment they join your server
2. Engagement scoring algorithm rates activity 0-100 based on 5 factors
3. Activity heatmap shows when each member is typically active (hours × days)
4. Inactivity detection flags members who haven't engaged in N days (configurable)
5. Journey timeline shows key milestones: join, first message, roles earned, activity peaks
6. Segment members by score ranges, activity levels, roles, or join date

What It Tracks

• Individual member activity profiles
• Engagement scoring (0-100, 5-factor algorithm)
• Per-member activity heatmaps
• Automated inactive member detection
• Member journey timeline with milestones
• Role history tracking
• Activity trend visualization (rising/stable/declining)
• Member segmentation & filtering
• Bulk action tools (DM, role assign, export)
• Last active timestamp

Use Cases

• Identifying rising community contributors for moderator promotion
• Detecting and re-engaging members who are going quiet before they leave
• Segmenting VIP/whale members in crypto communities for special attention
• Education servers tracking per-student participation across channels

What's Included

Setup

1. Member tracking is enabled automatically — no configuration needed
2. Profiles populate as members interact (retroactive for existing activity)
3. Configure inactivity threshold: Dashboard → Members → Settings → Inactivity period
4. Set up inactive alerts: Members → Alerts → Notify when members go inactive
5. Optional: customize engagement score weights for your community type

How It Compares

Frequently Asked Questions